cafeqq Legal Notice

Service availability and jurisdiction

We at cafeqq operate an online gaming platform available only where local law permits. We do not operate in jurisdictions where online wagering is prohibited by statute, regulation, or court order. Our services include live football betting (Liga 1, Piala AFF, Champions League, Premier League), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

We monitor access patterns and may restrict or suspend accounts that appear to originate from prohibited jurisdictions. If you access cafeqq from a region where our services are not legally available, you do so at your own risk. We are not responsible for any legal consequences resulting from your use of cafeqq in a jurisdiction where it is prohibited.

Our servers may be located in multiple regions including Jakarta, Surabaya, Bandung, and other areas. The physical location of our servers does not determine the legality of our service in your jurisdiction — only your local law does. We recommend consulting local authorities if you are unsure about the legal status of online gaming in your area.

User eligibility and account opening

To open an account on cafeqq, you must be of legal age in your jurisdiction and have the legal capacity to enter into binding agreements. You must also be accessing cafeqq from a jurisdiction where our services are legally available. We conduct identity verification (KYC) before you can deposit or withdraw funds — this includes providing your legal name, date of birth, ID document, and a selfie for facial verification.

You confirm that all information you provide to cafeqq is accurate and truthful. You are responsible for maintaining the confidentiality of your account credentials and for all activity on your account. If you suspect unauthorised access, contact our support team immediately. We are not responsible for losses resulting from your failure to protect your account credentials.

You agree that you are not using cafeqq on behalf of another person, that you do not have multiple accounts on cafeqq, and that you are not using automated tools or bots to access our platform. We reserve the right to suspend or terminate any account we believe violates these eligibility requirements.

Your responsibility for legal compliance

Users are solely responsible for verifying that their access and use of cafeqq comply with the laws of their own jurisdiction. We do not provide legal advice, and we do not warrant that cafeqq is legal in any particular jurisdiction. If you are unsure about the legal status of online gaming in your area, we recommend consulting a local attorney before opening an account.

We do not represent that cafeqq is licensed, regulated, or approved by any government authority in any jurisdiction. We operate our platform in compliance with the laws of the jurisdictions where we are legally permitted to do so. We do not claim to be licensed in Indonesia, or any other specific country. Our services are available only where applicable law permits.

If you access cafeqq from a jurisdiction where it is prohibited, you accept full responsibility for any legal consequences. We will not defend, indemnify, or compensate you for any penalties, fines, or legal action resulting from your use of cafeqq in a prohibited jurisdiction.

Payment methods and financial compliance

We accept deposits and process withdrawals through eight payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). All transactions on cafeqq are subject to financial compliance checks. We may request additional information or documentation to verify the source of funds, particularly for large deposits or withdrawals.

We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in all jurisdictions where we operate. We retain transaction records for 7 years for regulatory and audit purposes. We may report suspicious activity to relevant financial authorities as required by law.

Data privacy and legal references

We collect and process personal data in accordance with our privacy policy. Your data is encrypted, securely stored, and used only for account verification, payment processing, regulatory compliance, and customer support. We do not sell your data to third parties. We may disclose data if required by law or court order.

For detailed information about how we handle your data, please refer to our privacy policyFor information about your account obligations and our service terms, please refer to our terms and conditions

No warranties or guarantees

We at cafeqq provide our platform on an "as-is" basis. We do not warrant that cafeqq is legal in any jurisdiction, that our service is error-free, or that access will be uninterrupted. We do not guarantee any specific outcome, payout, or result from using cafeqq. All betting and gaming outcomes are subject to chance and the rules of each game.

We do not provide financial advice, investment advice, or betting advice. We do not guarantee that you will profit from using cafeqq. All users accept the risk that they may lose money when using our platform.

Limitation of liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of cafeqq, including loss of money, loss of data, or legal penalties. We are not liable for any losses resulting from your failure to comply with local law, your failure to protect your account credentials, or your use of cafeqq in a prohibited jurisdiction.

Users are responsible for verifying that access and use of cafeqq comply with their own jurisdiction's law.

Contact for legal inquiries

If you have questions about our legal position, service availability in your jurisdiction, or any other legal matter related to cafeqq, contact our support team. We are available in English and respond to legal inquiries during standard business hours. We do not provide legal advice — we recommend consulting a local attorney for jurisdiction-specific questions.

We may also be contacted during major holidays (Idul Fitri, Idul Adha, Imlek), though response times may be delayed. For urgent legal matters, please provide as much detail as possible so we can prioritise your inquiry.

Summary

We at cafeqq operate only in jurisdictions where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. We do not warrant that cafeqq is legal in any specific jurisdiction, and we do not provide legal advice. By using cafeqq, you confirm that you are accessing our platform from a jurisdiction where it is legally available and that you accept full responsibility for verifying legal compliance. Our services are available only where applicable law permits.